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 Under Stars

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DJFanch29
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Messages : 1664
Date d'inscription : 2012-07-29
Age : 45
Localisation : Névez (Bretagne, France)

PostSubject: Re: Under Stars   10/31/2017, 6:11 am

[th]CD[/th]
1Under Stars (Live) 
2Mr Rock And Roll (Live) 
3Dream On (Live) 
4Slow It Down (Live) 
54th Of July (Acoustic) 
6Automatic (Live) 
7The Rise And Fall (Live) 
8This Is The Life (Live) 
9Never Too Late (Live) 
10Prepare To Fall (Live) 
11Down By The Water (Live) 
12Let’s Start A Band (Live) 
13Leap of Faith (Acoustic) - Live at Rudolstadt Festival *Bonus Track*  
[th]Tracks [/th][th]DVD[/th]
1Mr Rock And Roll (Live in Berlin) 
2Dream On (Live in Berlin) 
3Down By The Water (Live in Berlin) 
4Dream On (Music video) 
5Automatic (Music video) 
6Down By The Water (Music video) 

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BRinLA
Youth Of Today
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Date d'inscription : 2014-07-09

PostSubject: Re: Under Stars   11/16/2017, 11:14 pm

Under Stars Live in Berlin CD/DVD and poster ordered. I can't wait for it to arrive.
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Ezio
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Date d'inscription : 2012-09-12
Age : 31
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PostSubject: Re: Under Stars   11/28/2017, 2:49 pm

the release date was Friday. When will it be sent?
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Ezio
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PostSubject: Re: Under Stars   11/29/2017, 9:42 am

edit: mail arrived yesterday!!
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BRinLA
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Date d'inscription : 2014-07-09

PostSubject: Re: Under Stars   12/16/2017, 3:21 am

I have ordered from the Store on Amy's official page twice before. One was for the boxed set Life in a beautiful light and the other was for the Under Stars Boxed set. On both occasions the items were shipped the day before release day. I live in the Los Angeles area and both times it took 11 days for the shipments to arrive. When I saw that a Live version of Under Stars that was going to be released on 11/24 I placed a pre-order for the live CD/DVD set and a signed poster. So the release day came and went and nothing. I checked the status of my order and it had not even shipped So I emailed the store on 11/28/17. They got back to me and only after contacting them did my order ship on 11/29/17. They told me it could take up to 14 working days for the item to arrive.  Kind of a shame it took an email to get them to ship my order unlike previously where it shipped before the release day. So here we are 16 days after my order shipped and still nothing has arrived. It also seems I am not the only one having a problem. If you look at posts on Amy's page on Facebook, others have had the same exact problem I have that pre-ordered and the item was not shipped until after contacting them and there are a few that have still not received their pre-order. When they replied to my email they told me it could take up to 14 Working days for my order to arrive when the other two times when ordering from them it took a total of 11 days for the items to arrive. It is getting a little frustrating that it is taking this long for the CD/DVD and signed poster to arrive.

Has anyone else here had a problem when pre-ordering the CD/DVD and signed poster? A reply would be appreciated?
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